Privacy Policy

Last Updated: April 2026

Gamezenia Private Limited is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your data when you use the Megayo® Platform.

1. Information We Collect

Information You Provide

• Full name, date of birth and address
• Mobile number and email address
• PAN Card details (for KYC where required)
• Payment details — processed by our licensed payment partner, not stored by us

Automatically Collected Information

• Device information (model, OS, unique identifiers)
• IP address and approximate location
• Usage data — pages viewed, time spent, features used
• Transaction history within the Platform

2. How We Use Your Information

• To operate the Platform and deliver its features
• To process Shopping Credit purchases and product deliveries
• To manage Game Tokens and Diamonds in your account
• To verify your identity (KYC) where required by regulation
• To send service updates, offers and important notifications
• To detect and prevent fraud and abuse
• To comply with Indian laws and regulatory requirements

3. Sharing of Information

We do not sell your personal information. We share data only with:

• RBI-licensed payment processors to facilitate transactions
• Logistics partners for physical product delivery
• Analytics providers using anonymised data to improve the Platform
• Law enforcement or regulatory bodies when required by law

4. Data Security

We use AES-256 encryption for sensitive data, secure HTTPS connections and strict access controls. No method of internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information as long as your account is active or as required by applicable law. To request account and data deletion, email admin@gamezenia.com.

6. Your Rights (DPDP Act 2023)

• Access the personal data we hold about you
• Correct inaccurate personal data
• Request erasure of your personal data
• Withdraw consent for data processing (subject to legal obligations)
• Nominate a person to exercise your rights

7. Children's Privacy

The Platform is not intended for users under 18. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this policy from time to time. Continued use of the Platform after changes constitutes acceptance of the updated policy.

9. Contact